Front-end Revenue Cycle Management

Front-end Revenue Cycle Management

  • MEDScoders recognizes that your front-end revenue cycle is huge for your practice’s financial health and the satisfaction of your patients. Through our Front-End Revenue Cycle Management Services, we will help streamline patient interactions, bring in efficiency, and optimize the total experience of patients from the first point of contact.

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  • By outsourcing these critical activities to MEDScoders, you can be very sure that capture of patient data, appointment scheduling, and verification of insurance eligibility will happen with complete accuracy. This does much more than just add a positive tone to the Healthcare experience of your patients; it also helps to save your staff’s administrative time so that it may tend to exceptional care.

Our Services

1. Appointment Scheduling and Registration

Skilled professionals efficiently scheduling patient appointments and accurately capturing patient demographic and insurance information during registration translate to optimal use of your Healthcare providers' time while reducing the wait times for patients in the queue.

Benefits:

Reduces no-shows, gaps in appointments

Ensures accurate patient information for matching to the correct patient record for billing and clinical purposes

Enhances patient satisfaction for effective and hassle-free scheduling processes.

2. Pre-Registration and Financial Counseling

Conduct all pre-registration activities regarding the collections of patient demographic data and provide financial counseling pertaining to the patients' responsibilities.

Benefits:

Day-of-appointment registration time is reduced.

Patients are more informed about their liability, thus reducing surprises

Greater patient satisfaction due to effective communication that is clear and concise.

3. Eligibility Verifications and Authorization

We deal with insurance eligibility verification, pre-authorizations, and processing of claims. Our team checks for accuracy in updating your patients' insurance information thereby minimizing claim denials and improving Reimbursement Rates.

Benefits:

Prevents Claim Denials due to coverage issues.

Guarantees that services provided are covered reducing patient financial burdens.

Streamlines the billing process by dealing with issues at the very frontend.

4. Chart Preparing & Indexing

Patients' charts are prepared, and all their necessary documents are checked to be complete and accurate before patients' arrival.

Benefits:

Signals accuracy in billing with correct clinical documentation.

Eliminate delays in claim submission and processing.

Ensure compliance with regulations for patient coding and billing.

5. Patient Calling & Follow-Up

Engagement with patients for appointment confirmations, no-show follow-ups, and reminders for upcoming visits.

Benefits:

Missed appointments are reduced – thus, improvement in the efficiency of your clinic.

Better Patient Engagement

Helps with a steady supply of patients and revenue.